Although a statement of social and environmental responsibility is not usually found in most business plans, these issues are central to the identity and purpose of our company.
The value of our brand is based on our 10 Core Values, to which our whole team are committed. We will never claim to be a perfect company, but we will address difficult issues and strive to be honest about our ability or inability to resolve them.
Wherever possible we work without waste. We avoid large paper catalogues and refine our packaging to reduce waste. We are always looking for opportunity to minimise the resources needed to run our business.
We recognise that the labour and environmental conditions in many countries from where we source products are below New Zealand standards. So, we incorporate product quality, staff conditions and environmental impact factors when deciding on a supplier. While they may not match our domestic standards, they will be at the leading edge of their country and we will strive to work with our suppliers to continually improve standards across all areas.
We value diversity in the workplace and we intend to become a visible presence in the communities where our products are sold. A key goal is creating opportunity and we offer opportunity for growth and advancement for our staff and customers as well as the communities in which we are involved.


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